Services

Moderation

Keeping the chat moving and the baskets filled

Description

On the day of your Live, Showcase or KLS, our moderation team acts as an extension of your brand. We manage comments, pin key messages, surface FAQs and trigger giveaways at just the right moments. The chat stays fast paced, playful and focused on conversion, keeping your audience engaged and your product messaging sharp.

Behind the scenes, we track revenue per minute, click through rates and engagement patterns in real time. This lets us respond instantly to what’s working, build momentum and maximise the impact of every session.

How we help
  • Moderation team manages chat, FAQs, giveaways and pinned messages
  • Tone is fast, playful and focused on conversion
  • Real time tracking of revenue per minute, clicks and engagement trends
  • Strategy is adjusted on the spot to build momentum
  • All moderation reflects your brand voice and goals
Somerce supported Glow For It with their Record Breaking Live. Utilising our trading teams skills, we delivered their best live yet.
Ready to take your brand to the next level? Reach out and let’s build something remarkable together.
Get in touch
Get in touch